Shipping & Returns
Shipping Policy
Processing Time: Orders are typically processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.
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Shipping Options: We offer multiple shipping options at checkout, including standard and expedited services. Customers are encouraged to choose the shipping method that best suits their needs.
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Shipping Costs: Shipping costs will be calculated at checkout based on the selected method and destination. We strive to keep shipping fees competitive while ensuring efficient delivery.
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Delivery Times: Estimated delivery times vary based on the shipping method chosen. Please allow additional time for international orders, as customs processing may cause delays.
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Local Pickup: For customers in the area, we offer a local pickup option, allowing you to save on shipping costs and receive your order directly from our store.
Return & Exchange Policy
​Return Window: We accept returns within 14 days of the purchase date. If you're not satisfied with your purchase, please get in touch with us to initiate the return process.
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Condition of Items: Returned items must be in their original condition, including packaging and accessories. We reserve the right to refuse returns that do not meet these criteria.
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Return Shipping: Customers are responsible for return shipping costs unless the item is defective or not as described. We recommend using a trackable shipping service to ensure your return is received.
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Refunds and Exchanges: Upon receiving and inspecting the returned item, we will process your refund or exchange within 5-7 business days. Refunds will be issued to the original payment method.
​Final Sale Items: Certain items, such as clearance or heavily discounted products, may be marked as final sale and are not eligible for return.
Customer Support: Our customer support team is here to assist you with any questions regarding your order or the return process. We value your satisfaction and aim to resolve any issues promptly.